Education, Training and Development

Education, Training and Development

Education, training, and development activity should be proportionate to the size and function of the organisation and to the roles and responsibilities of the individual employee.

A comprehensive education, training, and development programme for all employees, is essential to develop and maintain skills, competencies, and professional satisfaction.

Personal development plans, supported by employee learning, training and development opportunities provide a framework for enhancing knowledge and skills, professional growth and improved performance.

Where training is mandated, attendance must be monitored, and actions taken when the requirement is not met.

This standard includes the following:

• Education and training indicators
• Management of education, training and development
• Induction process
• Education, training and continuous professional development
• Review and quality improvement

The CHKS Standards criteria address these elements of education, training and development of staff through succinct criteria statements that are supported by guidance which helps the organisation understand the intent of the criteria, so that it can be applied in the local context.

Additionally, references are provided to direct further reading on the relevant topic.

Throughout the standards the criteria are linked to key assessment frameworks including ISO 9001, the Care Quality Commission, Quality Statements and the Health Information and Quality Authority, (Ireland) National Standards.