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The leading provider of healthcare intelligence and quality improvement services.
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Reasons to choose CHKS
We have 100 staff internationally, including 30 experienced consultants.
Our events
Risk and Patient Safety 2010 - Thursday 25th and Friday 26th November 2010
CHKS Annual Conference in Portugal 2010 - Tuesday 26th October 2010
Improving patient safety and clinical engagement - Tuesday 28th September 2010
The Healthcare Risk and Patient Safety Forum - Wednesday 16th June 2010
CHKS Accreditation in Portugal - March/May 2010
CHKS Top Hospitals Awards 2010 - Wednesday 12th May 2010
CHKS Surveyor Update - Wednesday 10th February 2010
CHKS Annual Client Conference - Wednesday 3rd February 2010
Driving Quality Improvement and Patient Safety - Tuesday 17th November 2009
NHS Marketing in a Colder Climate - Thursday 8th October 2009
CHKS Project Manager Network Day - Thursday 1st October 2009
Regional Networking Groups
CHKS User Group
Risk and Patient Safety 2010
Date: Thursday 25th and Friday 26th November 2010
Venue: Church House, London
Run by Healthcare Events, the eleventh annual Risk and Patient Safety conference brings together the UK's leading authorities on patient safety. With guidance on the implication of national policy and a wealth of practical examples from those on the ground, it is an unmissable opportunity to gain some real insight to support the improvement of your own organisation.
In conjunction with Rotherham NHS Foundation Trust, CHKS will be present how improving safety has already delivered cost savings across the Trust, as well as holding a workshop on using and understanding patient safety indicators and the importance of clinical involvement.
Professor Paul Corrigan, Chairman of the CHKS Advisory Board, will lead the debate on the whether it is really possible to fulfil the scale of savings the government required.
We are also delighted to be hosting a drinks reception at the end of the first day and hope all delegates will join us to network and share your ideas on delivering these difficult challenges.
Contact: For more information please call Keren on 020 8541 1399, email keren@healthcare-events.co.uk or visit http://www.healthcare-events.co.uk
Download Brochure pdf.
CHKS Annual Conference in Portugal 2010
Date: Tuesday 26th October 2010
Venue: the Auditorium, Hospital de Magalhães Lemos, Porto
We are delighted to be holding our first annual conference in Porto. As well as launching the new International Accreditation Programme, delegates will have the chance to find out more about Accreditation Online, the new standards and learn more about clinical governance and patient safety.
The event provides the chance for every hospital to showcase its best achievements. We have invited all our clients to tell us what they are doing to address key issues like medicines management and allergy alerts. Every submission will be evaluated by the CHKS Accreditation Awards Panel and the best will be chosen for presentation at the conference. We will announce the results on 10th September.
What will you get from the conference?
- Network with other leading healthcare professionals from hospitals
- Learn from and share best practice with other hospitals across the country and internationally
- Find out more about CHKS' developments, the new International Accreditation Programme and Accreditation Online
- Give your views on accreditation and the current priorities and challenges of the health system in Portugal
To view full programme please click here for Portuguese and here for English but please do not hesitate to contact us if you would like further information.
To register your place please click here. (Maximum of three people per hospital).
Improving patient safety and clinical engagement
A national conference for public and private healthcare providers
Date: Tuesday 28th September 2010, 2pm - 7pm
Venue: The Royal College of Surgeons, Dublin
Following the resounding success of our first national conference in Ireland in 2009, we have decided to make it an annual event. Focusing on developing an organisation-wide culture of patient safety and the importance on clinical engagement, we have designed this free event for chief executives, lead clinicians and quality experts from all healthcare organisations.
What will you get out of the conference?
- Find out how other organisations are addressing the quality and patient safety agendas
- Network with senior managers, clinicians and key stakeholders from across the healthcare sector
- Hear from the country's leading experts in patient safety and quality
- Share ideas and experiences of quality improvement in a challenging financial climate
**Download the full programme here and register your place at the conference**
Please contact us if you would like more information.
The Healthcare Risk and Patient Safety Forum: putting the patient into patient safety
Date: Wednesday 16th June 2010
Venue: The Grosvenor (Victoria), 101 Buckingham Palace Road, London SW1W 0SJ
Free to attend for members of the Forum, with presentations from experts from the North West Improvement Alliance, NHS Choices and RCGP, the day will provide an unbeatable combination of advice, best practice and the latest information to help you inform patient safety in your organisation.
What will you get out of the day?
- Hear from healthcare leaders on a range of topics focusing on national patient safety developments, QIPP and the patient's perspective
- Network with key people from across the healthcare safety and risk arena to support quality and safety improvement in your organisation
- Find out how other trusts are improving clinical safety from case studies and practical examples
Now part of a wider healthcare network
Capita Patient Safety, Risk and Governance is now part of CHKS. A central component of the Capita health division since 2009, CHKS is the UK's leading independent provider of healthcare intelligence and quality improvement service, and has worked with healthcare organisations across the NHS, independent sector and internationally for over 20 years. Our integration enhances the core goals of the Forum and we look forward to working together to provide even more valuable consulting support to help you address your quality and safety objectives.
Download the presentations here:
Dr Maxine Power - How implementing QIPP will improve patient safety
Jonathon Carr-Brown - Safety from a patient's perspective
Dr Maureen Baker - Safety at the interfances of care
Stephen Washbourne - Contracting for safety: joint commissioning of services
Dr Rachel Fyson - Empowering vulnerable adults
Jim Philips - The Expert Patient
Dr Robert - Ghosh - The impact on patient safety
Pauline Tschobotko - A toolkit for assessing Caesarean rates
To view the full programme, please click here. If you would like to find out more about becoming a member of the Forum, the event and our services, please contact our consultants on +44 (0)7768 164916, email forum@chks.co.uk.
CHKS Accreditation in Portugal
March/May 2010
We are delighted that so clients were able to attend two breakfast meetings we ran in Lisbon and Porto. Designed for Presidents of Boards and Chief Executives, as well as quality leads, the meeting provided an ideal opportunity for our clients to:
- hear about the recent developments at CHKS
- give views on accreditation and the current priorities and challenges of the health system in Portugal
- tell us their experiences and future expectations of our accreditation service
- pose questions to our staff
Download our presentation here.
CHKS Top Hospitals Awards 2010
Wednesday 12th May 2010
Venue: The Royal Institute of British Architects (RIBA)
66 Portland Place, London, W1B 1AD
2010 marks the tenth anniversary of the CHKS Top Hospital Awards. Looking back over the past decade, it is a milestone not only for CHKS but many NHS trusts which have made enormous progress and notable improvements to the healthcare they provide. Places are by invitation only and are limited to two per client organisation. To find out more please visit www.tophospitals.co.uk.
CHKS Surveyor Update
Wednesay 10th February 2010
Venue: The Royal Society of Medicine, London
"It's always pleasurable to meet up with other surveyors and discuss experiences", "An enjoyable day, a useful opportunity to update and meet colleagues" Just two of the comments from our surveyor update on the 10th February.
Almost 80 surveyors gathered at the Royal Society of Medicine for a very successful event. Including updates on the future direction of CHKS accreditation programmes, developments to Accreditation Online and feedback on how successful organisations have used accreditation to make a real difference, the surveyors had the opportunity to refresh their skills and network with colleagues from across the UK and internationally.
Find out more about the day and download the presentations here:
Jill Krynicki - The way ahead
Jan Mackereth-Hill - New products and standards development
Tony Fenn - Accreditation Online - plans for the future and developments
Karen Wilson - Ensuring safe and effective care - the role of regulation and links with accreditation
Tony Fenn - Accreditation Online - 12 months on
Russell Muddiman & Andrew Thomas - The importance of report writing
Ken Laurie & Julie Hyde - Towards the future
Stuart Lonie - Accreditation Online - a surveyors perspective
Ruth Wright & Ann Al Dahma - How accreditation makes a difference
To find out more about the day, please call us on +44(0)20 7808 5236 or email information@chks.co.uk.
CHKS Annual Client Conference 2010
Wednesday 3rd February 2010
Venue: The King's Fund, London
Our Annual Conference was a resounding success, with over 100 directors and senior managers attending; our biggest audience yet!
HSJ columnist and former NHS London Director of Commissioning, Paul Corrigan, opened the event with an animated and lucid forecast of the impact trusts of developing better commissioning on PCTs and acute trusts. Tony Cobain followed with an entertaining presentation demonstrating the critical importance of information governance in avoiding breaches to confidentiality. Chris Knee presented the results of the Audit Commission's third, annual PbR coding review, identifying the importance of accurate coding on PbR and the impact of HRG4. Gren Kershaw ended the morning plenary by providing some practical steps that every healthcare organisation can put in place to enhance patient safety from the successful Patient Safety First campaign.
The afternoon master classes focused on informing some of key issues facing information, performance and governance specialists including demand management, effective care pathway management, monitoring mortality trends and using improving quality and efficiency.
Download the speaker's presentations here:
Paul Corrigan - Developing better decommissioning: the impact on acute trusts and PCTs
Tony Cobain - Information governance is more than just an annual return
Chris Knee - The financial impact of source data & clinical coding: PbR Data Assurance Framework 2010/11
Gren Kershaw - Putting patient safety first: the evidence for success
Masterclasses:
Steve Ryder - Demand management
Jeanette Sephton - Mortality monitoring
Greg Stevens - Informing productivity and quality improvement
Paul Davis - Effective care pathway management
To find out more about the day, please call us on +44(0)20 7808 5216 or email information@chks.co.uk.
Driving Quality Improvement and Patient Safety
A national conference for public and private healthcare providers
Tuesday 17th November 2009, 2pm - 7pm
Venue: Royal College of Surgeons in Ireland, Dublin
Focusing on driving quality and patient safety, we have designed this, our first national event in Ireland, for chief executives and clinical leads from all healthcare organisations. With speakers from the International Society for Quality in Healthcare (ISQua), public and private providers and regulators, we look forward to an exhilarating and informative event.
Download the speakers' presentations here:
Jon Billings - The role of regulation in improving quality and safety
Liam Duffy - Benchmarking performance to drive patient safety improvement
Aidan Gleeson - Accreditation that worked for patients
Roisin Boland - Driving improvements in safety and quality
John Sweeney - Over-regulated? Paralysis by analysis
Damien O'Dowd - International education by participation - the benefits of peer review
Jill Krynicki - Rewarding the best - The CHKS Top Hospital Awards
Celebrating accreditation success:
Download the photographs of the presentations of accreditation awards here (organisations in Ireland and N. Ireland accredited in 2009).
Cappagh National Orthopaedic Hospital
Hope House Chemical Dependency Treatment Centre and staff.
Northbrook Healthcare Services
St Francis Private Hospital
Shanakei Hospital
To find out more about the event and the afternoon's discussion, please contact us by e-mail information@chks.co.uk.
NHS Marketing in a Colder Climate
Thursday 8th October 2009
Venue: King's Fund, 11-13 Cavendish Square, London, W1G 0AN
As the NHS progresses through a sustained period of financial pressure and uncertainty, has the role of marketing in the NHS changed? Should marketing continue to play a role in delivering the vision for Patient Choice? Are marketing objectives still driven by market forces or internal imperatives? Is market share and revenue growth more or less important than 12 months ago? How have marketing information requirements changed?
CHKS, the Chartered Institute of Marketing and NHS Elect are facilitating the debate with thought leaders from across the NHS. Chaired by Dr Gareth Goodier, Chief Executive of Cambridge University Hospitals NHS Foundation Trust, we hope that the discussions will challenge preconceptions and provide clarity in an uncertain future, so that NHS marketing helps to drive organisations through this difficult period.
This event is by invitation only. Please contact us if you would like to find out more about the day. Download the programme here.
CHKS Project Manager Network Day
Thursday 1st October 2009
Venue: CIPFA Conference Centre, 3 Robert Street, London, WC2N 6RL
Open to all CHKS Accreditation clients, our annual Project Manager Network Day is a must for those project managing the accreditation process and is a fantastic opportunity to share ideas and network with others in the same position as you. It will provide invaluable guidance to help manage the accreditation process more effectively, enable you to get the most from Accreditation Online and find out more about what the surveyors look for during the survey.
What will you get out of the day?
- Share experiences and ideas with other CHKS accreditation project managers from all sectors and services
- Learn more about what the surveyors are looking for and what evidence they need
- Discover new ways of implementing the programme and engaging staff
- Discuss current quality initiatives and issues arising from managing the accreditation programme in your organisation
- Give us vital feedback on the standards and Accreditation Online, and how we can improve the process
This free event is by invitation only. Download the programme here.
To find out more about the day, please call us on +44 (0)20 7808 5236 or email information@chks.co.uk.
CHKS Surveyor Update
Thursday 5th February 2009
"One of the best updates I've attended." "Much of the information will influence and reinvigorate my day job."
Just two of the very positive comments from surveyors about our annual update, held on 5th February. Despite the worst snow seen in London for 18 years, almost 80 surveyors gathered at the Royal Society of Medicine for our most successful update yet. Our thanks to everyone who valiantly attempted the journey - whether you made it or not!
Download the speakers' presentations here:
Jill Krynicki - Welcome to the day
Frank Nielsen & Dorthe Tilsted - External viewpoint on CHKS surveys
Katrine Nielsen - Role of CHKS surveyors on IKAS surveys
January Cervantes & Jan Mackereth-Hill - Demonstration of Accreditation Online and implications for surveying
Jill Krynicki - Coding for patient safety
Helen Crisp & Russell Muddiman - Review of 2008 and looking forward to 2009
CHKS User Group
Open to all CHKS clients from acute trusts, the Group brings together forward-thinking and innovative organisations to discuss the new requirements and challenges set by the current healthcare agenda, share best practice for unlocking insight behind data, and influence product development to ensure they best meet your needs.
For more information on how you can be part of this group, please contact us.
Regional Networking Groups
Following exceptional interest from the acute trusts in NHS North East, we have established a regional networking group to discuss performance issues, address local initiatives and work collaboratively to drive improvement.
To find out more or to discuss how we could set up a similar group in your region, please contact us.