About Us

Now part of the Capita Group plc, we are the UK's leading independent provider of healthcare intelligence and quality improvement services.  We pioneered the UK healthcare intelligence market with hospital benchmarking in 1989.  Since then, we have developed a range of solutions for our 300+ healthcare clients in over 20 countries, giving us unrivalled insight into local and national health economies. 

Our support and solutions range from online healthcare performance and governance tools and international accreditations programmes, to bespoke consultancy.  We excel in applying our core skills - healthcare information analysis, managing audit programmes and deriving practical insight - to today's healthcare agenda.

To demonstrate the quality of our services internationally:

• we are the only organisation in the world to provide accreditation services that are both internationally recognised by ISQua (International Society for Quality in Healthcare) and certificated by UKAS (UK Accreditation Service) to award ISO 9001:2000
• we are one of only 13 providers to be approved by the Department of Health to provide support under the Framework for External Commissioning Support (FESC)
• our market-leading database of 130 million patient episodes is certificated to ISO 27001 and meets stringent standards of confidentiality and security